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If you need help with your digital device or don't have access to home internet for your student, please submit a support ticket.SUBMIT A HELP REQUEST
Submit a support ticketBUSINESS HOURS
8am – 3pmCLICK HERE to learn more about distance learning during COVID-19
TROUBLESHOOTING YOUR CHROMEBOOK ISSUES
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How to Clear Chrome Browsing History?
Clear Browsing History
- On your computer, open Chrome.
- At the top right, click the "three dots."
- Click History > History
- Clear browsing data.
- Choose Advanced > time range dropdown > All time.
- Select the types of information you want to remove. Choose everything except passwords - leave that unchecked
- Click Clear data.
This process clears all of your history that may be causing problems with your programs.
If you have any tabs open or pinned in Google Chrome, please unpin and close all of them. Having too many tabs open at one time may cause issues with your device.
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Clearing Out Local File Folder on Chromebook
Clearing out local file folder on Chromebook
- Login to the device
- Go to the bottom dock
- Click on the O in the left-hand corner
- A little window will pop up
- Click the up arrow ^ to see all of the apps
- Choose the icon that looks like a file folder.
- Click on downloads
- Delete all the files in this folder or drag them into your Google Drive to the left if you need them
This process clears out items that take up memory on your device and will help it run better and faster.
Last Step: Restart your device by going to the time in the corner of your screen and clicking the shutdown button OR by holding the power button down and choosing Restart or Shutdown.
ABOUT OUR CHROMEBOOK 1:1 TECHNOLOGY
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As we educate 21st Century Learners, personalized learning via integrated technology will prepare our students for the technological and global workforce. Our students are exploring education – learning and collaborating beyond the classroom!
We have been thoughtful in the implementation of digital devices for our staff and students. This process began in 2013 with upgrades to our District wireless and the use of Google Apps, continued with staff and students sampling possible devices during the 2014 school year, and was implemented in the 2015-2016 school year with the distribution of personal Chromebook devices for all students in grades 5-12. Currently, all students grades K-12 have access to a 1:1 learning device. We call this 1:1 digital device initiative... PLANIT JORDAN (Personalized Learning and Integrated Technology).
