• On your computer, open Chrome.
• At the top right, click  
• Click History > History  
• Clear browsing data on the left
• Choose Advanced >  time range dropdown > All time.
• Select the types of information you want to remove. Choose everything except passwords - leave that unchecked
• Click Clear data.

This process clears all of your history that may be causing problems with your programs.

If you have any tabs open or pinned in Google Chrome, please unpin and close all of them. Having too many tabs open at one time may cause issues with your device. 

Last Step: Restart your device by going to the time in the corner of your screen and click the shutdown button OR by holding the power button down and choosing Restart or Shutdown.

We have a limited number of free district T-Mobile hotspots for families with no internet access for their student(s) at their home. If you are in need, please submit a support ticket.

Families who need free or low-cost household internet service can contact Comcast; Frontier Communications; or Jaguar Communications

While on campus, student Chromebooks (for grades K-12) will connect with the District's internet content filter. The District filter blocks inappropriate content and helps assure safe websites. When off campus the district will use a third party content filtering system, Securely, to insure that students have a safe and secure internet while using the Chromebooks anywhere. For the curent school year, parents will be able to create an account with Securely to access information on their child's browsing history. To learn more about your Securely access CLICK HERE.

ZOOM is a video conferencing service that Jordan Public Schools is using to connect with students in the virtual classroom. In this time of Distance Learning, teachers and staff are using ZOOM to connect with students.

Teachers are using ZOOM to host “traditional” morning meetings, post office hours for student help, teach virtual lessons, etc. This tool is a virtual way for students and teachers to connect while out of the traditional classroom.

• No. Students can simply click on the link their teacher(s) provide to join the meetings.
• The district is not creating student accounts at this time in order to mitigate the issues other districts are having with students setting up ZOOM conferences on their own with other students.

No. The district has set up an education account with ZOOM, which features strict parameters about using account data. Moreover, since students are not setting up their own ZOOM account, data stealing is not an issue.

• ZOOM has enabled numerous features that supports privacy making it a safe option for students and teachers.
• Teachers have control over their conference settings such as keeping links private and monitoring who is in the ZOOM session.

Teachers are utilizing the various ZOOM features that support privacy and safety. These features include:

• ZOOMBombing - This is when an outside person joins the conference. Teachers can control this by keeping links private, requiring a passcode, utilizing the virtual waiting room, and actively monitoring participants.
• Virtual Waiting Room - This feature allows teachers to authorize entrance into the ZOOM meeting. Students using the link will not immediately join the conference; instead, they will go to the waiting room, and the teacher will have to let them in the conference.
• Privacy Features - Teachers are in control of their conference settings. For example, teachers can turn off annotating, so students cannot write on the screen during the conference. Teachers can turn off microphones and video features as well.

Jordan Public Schools has not experienced any ZOOM issues; however, we are actively monitoring ZOOM usage and offering continuous professional development for teachers and staff as ZOOM continuously releases new features.